ANDREA KIICHLER
For her assistance and customer service to the Department of Revenue with their expired Adobe subscription licenses. The agency could not update their external web site until the licenses were renewed or a trial license was provided. Andrea was contacted. Comments from Revenue, "Within minutes she was pursuing 2 or 3 different strategies to get us working again. We did finally get a quote from CDW and got a trial license activated but the way she responded was inspiring. Her insight regarding the software resellers will be helpful in future purchases too. We really appreciate Andrea’s help today!"