State statute requires the Office of the CIO to provide for a system of charges for services rendered; that; as nearly as may be practical, reflect the actual costs incurred in the performance of services… [Sections 81-1117(g), 81-1120.22, 86-564(d), and 86-5,100.]

Because of these statutory directives, the Office of the CIO depends on billings to customers to recover 100% of the costs of services. The Office of the CIO and AS-Central Services strive to provide accurate billing and to resolve customer inquiries promptly. Customers should review their bills for accuracy and notify the Office of the CIO if there are questions.