The CIO Roadmap

As the State of Nebraska’s enterprise technology provider our vision is exceptional service for State government agencies.  We hold ourselves to high aspirations, and leverage advances in technology to grow Nebraska. We value innovation and seek customer-focused solutions that deliver more efficient and more effective business processes. At the core of our vision is respect for the taxpayers.
Efforts to consolidate Nebraska’s information technology resources began in 2016. The award-winning project gained national attention and touches nearly every Nebraska government organization.  As of today, we have completed Phases I, II and III, and we publicly document this progress in the CIO Blog and roadmap.

Consolidation Roadmap (Last Updated: 4/11/2019)

  • Completed: Phase I - Network Consolidation
  • Completed: Phase II – Enterprise Data Center
  • Completed: Phase III – Regional Site Support and Desktop Standardization

 

Where we Are

Application Portfolio Management

The CIO’s initiative is to develop a comprehensive inventory of Agency applications by 2020.  Our approach is iterative, starting with discovery in each individual agency. Currently our inventory is underway, and once it is validated by the agencies, we will have a clearer understanding of the value that different applications, tools, software and vendor solutions have for the State’s business processes.

 

Enterprise IT Support

The State enterprise environment is a great big deal. To make sure our service measures up, we set performance goals and monitor monthly performance. Then, we share our reports with our customers.

Whether requesting a service, reporting an incident, or calling support The Nebraska Service Portal now available to all State of Nebraska teammates.

Contact Support via: serviceportal.ne.gov